COVID-19 Stage 4 Restrictions in Victoria

YES, WE ARE OPEN IN VICTORIA

Plantmark will remain open to supply plants to our Registered Trade Customers, who operate within a permitted industry under the Victorian Government's Stage 4 Restrictions.

View Nursery & Garden Industry of Victoria Industry Summary

FURTHER MODIFICATIONS TO OUR BUSINESS OPERATIONS - VICTORIA ONLY

From 8am on Thursday 6th August 2020, our business operations will be further modified in line with Victorian Government guidelines, to allow us to continue to be open (for onsite work) with a COVID Safe Plan, for our Registered Trade Customers.

• REGISTERED TRADE CUSTOMERS ONLY
  Only Registered Trade Customers who are operating within a permitted industry under the Victorian Government's Stage 4 Restrictions will be allowed to purchase plants & garden products.

• MODIFIED CAR PARKING
  Car parks will be modified to increase physical space between parked vehicles to assist in maintaining safe social distancing protocols.

• 1 HOUR LIMIT / 1 PERSON PER COMPANY
  Registered Trade Customers will only be allowed onsite for 1 hour maximum. Only 1 person, per company, can be onsite at any one time.

• RECORD KEEPING
  All Trade Customers, Suppliers, Drivers & Visitors will be required to record details including time of entry, full name, company name and contact phone number, which may be used for contact tracing.

• SOCIAL DISTANCING & HYGIENE
  All persons onsite must adhere to the strict social distancing and hygiene protocols outlined in signage.  Hand sanitiser, wash stations and trolley disinfectant are provided.

• NO MASK.  NO ENTRY.
  All persons onsite must wear a mask or face covering at all times, including car parks, docks, indoor and outdoor areas.

• CONTACTLESS PAYMENT
  We encourage contactless payment options including eftpos, credit cards and pay online.

• CONTACTLESS CLICK & COLLECT 
  Stay tuned. More information to follow. Coming soon.

• COVID SAFE PLAN
  We are regularly reviewing and updating our COVID Safe Plan in line with Victorian Government announcements.

• MODIFIED ENTRY & EXITS
  Modified Entry and Exit pedestrian flows have been created at all Plantmark locations to maintain safe social distancing protocols.

• KEEP YOUR DISTANCE
  Checkout areas have been redesigned with barriers and zoning to keep customers and staff at required 1.5m distances. All persons must remain at least 1.5m distance from any other person at all times.  

• INCREASED CLEANING & SANITISING
  Increased cleaning & sanitising of high traffic areas such as counters, plant trolley handles and toilets.

• DELIVERY SERVICE
  Plantmark offer delivery to most areas.  Delivery charges are based on quantity and delivery location. Please ask staff for a quote.

• PLANT LOADING
  Unfortunately staff are unable to assist customers with loading plants into vehicles during these contactless times.

• COVID-19 SIGNAGE
  Specialised signage displayed throughout Plantmark to assist and remind customers of the new measures in place.

Plantmark will continue to follow government and health organisation advice regarding COVID-19 and continue to make necessary changes to keep customers, staff & suppliers as safe as possible.