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Frequently Asked Questions

Delivery

Do you deliver? show

Yes. If you do not have time to visit a Plantmark SELECT Trade Market, simply call Plantmark DIRECT Sales & Orders on 1300 787 401 and tell us your requirements. We can then quote on supplying the plants and delivery.

Which areas do you deliver to? show

We deliver to most locations in Australia. (Except for Tasmania and Western Australia, due to quarantine restrictions).

How much do you charge for delivery? show

Delivery charges are based on quantity ordered and delivery location. Our delivery charges are very competitive. We use external plant specialist freighters to ensure quality is maintained. We are happy to provide a Delivery Quote.

General

How do I become a Plantmark Trade Customer? show

Simply fill in our online Trade Customer Registration Form today.

Can I buy plants if I am not a landscaper or in the trade? show

As we are strictly a trade-only business, only Plantmark Registered Trade Customers can purchase plants and products. To qualify as a Registered Customer your business must be within the landscape, horticultural, development, local government, retail/wholesale nursery industries.

Can I shop at any Plantmark location in Australia? show

Yes you can! Once you are a Plantmark Registered Trade Customer, you can shop at any one of our locations.

Where is Plantmark located? show

Plantmark is located in Melbourne, Sydney and Gold Coast. In Melbourne we have FOUR locations - Wantirna, Langwarrin, Thomastown and Werribee. In Sydney we have a new location in Vineyard.  On the Gold Coast we are in Merrimac. View Contact Us to see our Locations.

What are your Trading Hours? show

Our Trading Hours differ seasonally, per Store. Please visit our Contact Us page to see individual Store Trading Hours.

What is the difference between your SELECT Trade Markets and your DIRECT Sales & Orders? show

Plantmark SELECT Trade Markets refer to our convenient onsite Cash'n'Carry Nursery Markets. Here you can come in any time and hand select your plants & garden products and take them with you on the day. Our DIRECT Sales & Orders division can help to save you time & effort. Simply email, phone, fax or hand deliver your planting schedule or list for a quotation. Our Sales & Orders Team will source stock, return a quote, give expert advice, compile your order and deliver to site at your specified time.

How often is the Plant Search & Availability Information updated? show

Search Results are shown in real time. It shows the plant lines and products that are in stock at the time of the search, at the chosen Plantmark SELECT Trade Market Location(s). Note: If you cannot find a plant, we excel in Plant Sourcing - call us on 1300 787 401!

How do I pay? show

We accept cash, eftpos, Visa & Mastercard. Note a 1.5% surcharge applies to all Credit Card payments.

Do you provide Contract Growing Services? show

Yes we recommend Contract Growing for larger projects. Contract Growing ensures projects are delivered on time and on budget with a high level of consistency achieved.

Pricing

Why can't I see any prices? show

You must be logged in as a Plantmark Registered Trade Customer to view prices online. If you wish to become a Registered Trade Customer, simply fill in our online Trade Customer Registration Form today.

Are your prices marked as Retail or Wholesale? show

All pricing is listed as true Wholesale Trade Pricing.

Range

Which plants do you sell? show

We supply an unlimited number of plants from over 600 growers nationally. Range includes natives, ornamentals, grasses, landscape lines, hedging & screening, drought friendly, shade loving, citrus & fruit, vegetables and herbs, succulents, water plants and indoor plants. Sizes from tube stock through to super advanced trees.

What if I cannot find a specific plant on your Plant & Availability Search online? show

Plants listed on the Search are only those plants that are physically on the ground at our SELECT Trade Markets at the time of your search. This stock changes daily. If you are looking for a particular plant, please speak to one of our DIRECT Sales & Orders Team on 1300 787 401 and they will source your plants for you.

Can you suggest substitutes if the plant I am after is not available? show

Yes we can! We offer substitutes for your approval on any plant lines that are unavailable via our 600+ national growers.

Can I order plants not shown on the website? show

Yes you can. Our website search only shows plants that are physically in stock at our SELECT Trade Markets at the time of your search. This stock constantly changes. If you are looking for a particular plant, please call our DIRECT Sales & Orders Team on 1300 787 401 and they will happily assist in sourcing your plants for you.

How do I know if you have a specific plant available? show

That's easy! Use our online Plant & Availability Search. Simply type in the botanical name, choose your preferred Plantmark Location and view the results.

Do you only supply plants? show

No, we have a large range of Garden Products at wholesale prices too. Including fertilisers, mulch, potting mixes, weed control, pest control, disease control, water saving products, stakes, ties, guards, pots, pebbles, garden ornaments, tools and more.

Suppliers

How can I become a Plantmark Supplier? show

If you are interested in becoming a Plantmark Supplier, please contact Simon Lindsay at simon@plantmark.com.au

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